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Have a question that isn't answered below? We typically respond within 24 hours.

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If it's about an existing order, please enter the email you ordered with.

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Please do not create new tickets - this will reset your progress in the queue.

✉️ Email Us Directly

We're here 7 days a week

We typically respond within 24 hours

care@tryevergood.com

FAQs

Subscription & Account

We make it easy! You can cancel anytime through the Customer Portal. It's the easiest and quickest way with no hoops to jump through.

If you have trouble, here's a guide with pictures.

This can happen if a subscription is still active. No worries, you can manage or cancel through the Customer Portal, or reach out to care@tryevergood.com and we'll help sort it out.

It may be linked to a different email or payment method. Try logging into the Customer Portal with the email you used during checkout.

If it's still not showing up, just reach out to care@tryevergood.com and we'll find it for you.

You can update your frequency, products, or shipping address anytime at the Customer Portal. Or if you prefer, just email care@tryevergood.com and we'll happily make the changes for you.

Still working through your current supply? No problem! Skip your next shipment at the Customer Portal, or let us know at care@tryevergood.com and we'll push your renewal date.

FAQs

Order & Shipping

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping times depend on the method selected at checkout.

• Standard Shipping: 6–12 business days
• Express Shipping: 5–8 business days

Please note shipping times are estimates only and the time may be extended or delayed by factors outside of our control.

Once your order has been shipped, you'll receive a confirmation email with your tracking number and a tracking link. You can also use the order tracker on our help page.

Once your order has shipped, it can no longer be canceled or modified. If your order hasn't shipped yet, contact us as soon as possible at care@tryevergood.com and we'll do our best to help.

Yes, we offer international shipping. You're able to see available shipping options at checkout.

We have partnered with international logistics partners to fulfil demand across the globe. As a result, you may see orders routed through HK or other international hubs, as this offers the fastest shipping experience.

If your order hasn't shipped yet, email care@tryevergood.com with your updated address and we'll fix it.

For subscriptions, you can update at the Customer Portal, or just let us know. Happy to help either way.

FAQs

Product & Safety

Take 2 softgels, preferably with meals. Taking them with food supports better absorption and reduces stomach discomfort.

Those who are pregnant, nursing, under 18, or have existing medical conditions should consult a healthcare professional before use.

Take 2 softgels in the morning, preferably with a meal. Each bag contains 60 softgels, a 30-day supply.

We recommend taking them with food for optimal absorption, especially if you have a sensitive stomach.

We recommend consulting your doctor before using Evergood alongside any prescription medication.

Cool, dry place away from direct sunlight. No refrigeration needed. Keep the bag sealed when not in use.

Evergood is formulated for adults. Consult a pediatrician before giving any supplement to a child under 18.

Most customers notice improvements within 30–60 days. For best results, use consistently for at least 90 days to see impactful results.

FAQs

Quality & Ingredients

Please see our product page for a full breakdown of ingredients and amounts. No fillers, binders, or artificial additives.

Yes, free from gluten, dairy, soy, sugar, GMOs, and artificial additives.

Dietary supplements are not required to be FDA approved. Our products are produced in GMP-certified facilities following strict manufacturing standards. These statements have not been evaluated by the FDA.

Each batch undergoes quality control checks for purity and consistency. For specific concerns, reach out to care@tryevergood.com.

FAQs

Returns & Pricing

30-Day Money-Back Guarantee. Contact care@tryevergood.com within 30 days of purchase to submit a return request. If a return is accepted, refunds are processed within 5–10 business days of return completion.

Email care@tryevergood.com with your order number. Most refund requests are resolved within 24 hours, and appear on your statement within 5–10 business days.

Social media ads may show promotional pricing that has since expired. The pricing on tryevergood.com is always the most current. If you saw a specific offer, reach out and we'll help.

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